How to Tell If Outlook.com Is Down

Can’t access your email and you’re not sure who’s at fault? Check these places first to see if it’s down for everyone or not. If problems are being reported, you’ll likely need to wait until Microsoft fixes the problem. If no one else is reporting a problem with Outlook across these services, though, the problem is almost certainly on your side. If the web page displays a red or yellow symbol next to Outlook.com, Microsoft is currently experiencing an issue and is aware of the problem. Comments next to that symbol can help you uncover what’s going on.

How to Fix Outlook.com Issues

If the Outlook.com status is up and running but you can’t sign in, the problem may be with your computer, network, or service provider. To troubleshoot Outlook.com if you see a green checkmark on the service status page but you’re having problems with your mail service, try these fixes in the order presented: If Outlook.com is still down after you perform these steps, your internet service provider is likely denying access to the website. Call your ISP to check if other subscribers are having similar issues.