How to Tell If Waze Is Down

If you think Waze might be down for everyone, you might be right. A few quick checks can help you rule that in or out.

I Think Waze Is Down for Just Me! What Can I Do?

If you’re not seeing complaints from others or an official statement from Waze, it’s likely the problem is on your side of things. Most problems are related to internet or Wi-Fi service, but it could also be something with your device. Here’s what to check if you think Waze is working for everyone but you: If you’re trying to access Waze from a phone or tablet, confirm you have the official app. You can find the legitimate Waze app for iOS at the App Store or the Waze app for Android devices on the Google Play store.

Clear your browser cache. Clear your browser’s cookies. Scan your computer for malware. Restart your computer. Restart your modem and/or router.

Be sure your phone is not on Airplane mode. Restart your phone. Turn on Wi-Fi Calling to improve reception in case you’re in a poor coverage area. To do that, go to your Cellular settings on iPhone or Mobile Network on Android and toggle Wi-Fi calling on.