Why New Profiling Software Raises Privacy Concerns
One new software platform, called Cryfe, combines behavioral analysis techniques with artificial intelligence. The developer claims that by analyzing minute clues, the software can reveal people’s intentions during interviews. But some observers say that Cryfe and other types of software that analyze behavior can invade privacy. “Companies increasingly rely on AI for profiling,” AI expert Vaclav Vincale said in an email interview. “But even the humans who code these algorithms, much less a customer support person you reach on the phone, couldn’t tell you why they make any given recommendation....